AMI – Automated Metering Infrastructure – Southern Pine is in the process of replacing existing meters with new meters capable of being read automatically through the power lines. Click here (pdf) got more information about AMI.
Board of Directors — Member elected governing body of the cooperative that adopts bylaws, service rules and regulations, policies, rates and sets the course for the organization. The directors hire the general manager and delegate authority to that person to manage day-to-day operations. Click here for information about the Southern Pine EPA Board of Directors.
Capital Credits — Any net margin of revenue over expenses that is credited to cooperative members in proportion to their use of electricity.
Cooperative — A non-profit utility owned by its members, such as Southern Pine EPA.
Customer Service Representative (CSR) – Office employees trained to provide customers information about their account and submit service order requests.
Demand — The rate at which electric energy is delivered to customers by a system at a given instance [or averaged over a designated period] usually expressed in kilowatts or megawatts.
Distribution — The process of delivering electricity from the electric distribution system to a consumer’s home or business over local electric lines.
Generation — The process of making electricity. The term may also refer to energy supply.
Green Power — Environmental impacts from power plants differ greatly depending on how the electricity is produced and what pollution controls are used during productions. “Green power” refers to electricity produced in ways that are generally considered to have less harmful environmental impacts.
Grid — The network/system of interconnected power lines and generators that is managed so that power is dispatched as needed to meet the requirements of the customers connected to the grid at various points.
Kilowatt (KW) — The unit of measuring electrical energy. 1,000 watts = 1 kilowatt
Kilowatt hour (KWH) — The use of 1,000 watts of electricity for one full hour.. Typically, the amount you pay for energy is based on the number of kilowatt hours you use per month.
Load – The power output of a generator or power plant. Also, the resistance of a device to which power is delivered.
Meter – An instrument that records or regulates the amount of something passing through it, like electricity.
Outage — An outage is any interruption of current flow in a transmission or distribution system. Outages can occur in transmission systems without affecting end-user customers. Energy grids are designed to allow energy to be routed around areas affected by outages to insure uninterrupted service to end-use customers. Planned outages are interruptions prearranged on relatively short notice. Scheduled outages are routine interruptions planned well in advance such as those scheduled for routine maintenance or inspection of equipment.
Power Cost Adjustment [PCA] — Adjustment added to billing based on kWH usage to recover purchased power costs from the cooperative’s wholesale power suppliers and to maintain financial stability.
Power transformer — A type of transformer used for converting a primary energy source to a different voltage. Line transformers are usually large devices housed in substations.
Rate schedules — A statement of the electric rate and the terms and conditions governing its application. It is set by the Board of Directors for customer billing on facilities charge, kWh and KW usage, lighting, etc.
Renewable energy — A source energy that is replenished either by nature or by natural processed, which humanity can assist. Wind, water, solar, tidal and geothermal energy are all forms of renewable energy.
ROW — Right of way. An area of land that may contain underground power lines, transformers, poles or allowances for overhead lines. Rights-of-way are also used by other utilities such as water, sewer, telephone and gas. To ensure safety, a member’s use of land within the ROW is restricted.
SEER — Seasonal Energy Efficiency Ration — A measurement of efficiency for cooling devices such as heat pumps and air conditioners. A unit’s SEER is calculated by dividing the total number of BTUs of heat removed from the air by the total amount of energy required by the unit. The higher the ratio, the more efficient the unit.
Single-phase line — A light duty cable configuration most commonly used in residential and low-volume commercial installations. It is less expensive to deploy than three-phase line because it requires only two conductors.
Substation — a structure, usually a small building on a fenced-off lot, that contains any combination of routing or cutoff switches, transformers, surge arresters, capacitors, power conditioners and other equipment needed to insure smooth, safe flow of current.
Three-phase line — A heavy duty electrical cable configuration consisting of three or four separate conductors [wires] typically used to carry high volumes of current to large-scale commercial and institutional customers.
Watt — A standard unit of power defined as one Joule of energy transferred or dissipated in one second.